Refund Policy for Internship and Training Programs
This policy outlines the rules and procedures for refunding fees paid for the training and internship programs offered by SARV Infotech Private Limited.
1. General Policy Statement
SARV Infotech strives to provide high-quality educational and practical experiences. We understand that circumstances may change, and this policy is designed to be fair and transparent regarding refund requests.
2. Eligibility for Refund
Refunds are generally based on the timing of the cancellation relative to the Official Start Date of the program.
| Time of Cancellation | Refund Amount |
| 5 days or more before the Official Start Date | 90% of the Program Fee (10% deducted for administrative/processing charges) |
| 3 to 4 days before the Official Start Date | 50% of the Program Fee |
| Within 48 hours of the Official Start Date | No Refund |
| After the Official Start Date or Program Commencement | No Refund |
3. Non-Refundable Items
The following items are strictly non-refundable under any circumstances:
Registration / Application Fees (if declared non-refundable at the time of enrollment)
Administrative Charges, including processing, payment gateway, and resource allocation costs
Taxes (GST or other applicable taxes), except where refund is legally mandatory
4. Program Cancellation by SARV Infotech
In the unlikely event that SARV Infotech must cancel a program entirely due to unforeseen circumstances (e.g., low enrollment, internal issues, or natural disaster), enrolled participants will be given the option of:
• Full Refund: A 100% refund of all program fees paid.
• Transfer: Transferring their enrollment and full fee to the next available batch of the same program, or a program of equivalent value.
5. Transfer of Enrollment
• Participants may request one-time transfer to a future batch.
• Transfer requests must be submitted at least 7 days prior to the Official Start Date.
• The new batch must commence within 6 months of the original start date.
• Once an enrollment is transferred, the fees become strictly non-refundable.
6. Procedure for Requesting a Refund
• To request a refund, participants are required to submit the Refund Request Form provided below. All refund requests must be submitted through this form only; requests made via phone, WhatsApp, or social media will not be accepted.
• Please ensure that all required details are filled in accurately, including participant information, program details, payment information, and valid bank account details for refund processing. Incomplete or incorrect submissions may result in delays or rejection of the request.
• Once the form is submitted, the request will be reviewed by the SARV Infotech accounts team. If the request is found eligible as per our refund policy, the refund will be processed within the specified processing time. Submission of the form does not guarantee approval; all requests are subject to verification and policy terms.
7. Refund Processing Time
• Approved refunds will be processed within 7 to 14 working days from the date of approval.
• Refunds will be credited to the original payment source where possible, or through bank transfer to the provided account details.
8. Policy Amendments
SARV Infotech Private Limited reserves the right to modify or update this Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.